Refund Policy

This Refund Policy (“Policy”) governs all purchases made through the Infamous GC (“we,” “us,” or “our”) store and applies to your use of our Minecraft server, website (infamousgc.com), Discord server, YouTube channel, and any related services (collectively, the “Services”). By completing a purchase, you confirm that you have read, understood, and agree to this Policy.

1. All Sales Are Final

All purchases of digital goods through the Infamous GC store — including ranks, perks, cosmetics, and any other items — are final and non-refundable. Because digital goods are delivered immediately upon payment confirmation, we do not offer refunds once a purchase has been completed, except as outlined in this policy.

2. Delivery Failure

If a purchased item is not delivered due to a technical error on our part, please contact us at [email protected]. We will make reasonable efforts to resolve the issue and deliver the purchased item. If we are unable to do so, a refund may be issued at our discretion.

3. Legally Required Refunds

Nothing in this policy limits your rights under applicable consumer protection law. Where a refund is required by law — including but not limited to cases involving unauthorized purchases — we will comply with our legal obligations.

4. Chargebacks

Filing a chargeback against a legitimate purchase is a violation of our Terms of Service. Any user who initiates a chargeback on a valid transaction will be subject to immediate and permanent suspension from all Infamous GC Services. The chargeback may also be reported to the payment processor.

If you have a concern about a purchase, please contact us at [email protected] before initiating a chargeback. We are happy to assist with legitimate issues.

5. How to Request a Refund

If you believe you are entitled to a refund under this policy, please contact us at:

Email: [email protected]

Please include your Minecraft username, the item purchased, the date of purchase, and a description of the issue. We will review your request and respond within a reasonable timeframe.

6. Changes to This Policy

We reserve the right to update this Policy at any time. The “Last Updated” date at the top of this page will reflect any changes. Continued use of our Services following any changes constitutes your acceptance of the revised policy.